Karate Fun Ltd – Sale of Goods & Services
General Terms & Conditions – Cancellation of Orders & Return of Goods
These terms apply to products ordered via the Internet, by telephone and orders by post.
The Seller is Karate Fun Ltd.
Our company registration number is SC414454.
Our registered Office is at 2 Blackhill Court, Glasgow, G23 5NL, United Kingdom.
Telephone No: +44(0)7885954223
Cancellation of orders and return of goods:-
By purchasing from this website online or by using distance-selling methods you have the right to change your mind and either return the goods or cancel the services. This period of time is known as the cooling-off period during which you have an unconditional right to cancel.
In the case of Services, the cooling-off period ends seven working days after the day the order was made - or after written confirmation is received. Exception: Services that begin, by agreement, before the end of the cooling-off period.
In the case of goods, the cooling-off period ends seven working days after the day the goods are received. Customers have the right to return their products or request a full refund any time up to 7 working days from the day of delivery, on receipt of delivery note.
You must inform you in writing - by letter or email - of your decision to cancel.
Goods must be in the condition you received them and in the original box and/or packaging. Goods must be unused and unopened.
Unwanted goods need to be returned at your own cost, unused and undamaged with their original packaging.
The customer still has a duty of care whilst the goods are in their possession and are the customer’s responsibility until they reach Karate Fun Ltd’s premises.
If we suspect that the goods have been used or any of the above conditions have not been met we reserve the right to refuse a refund. All goods that are not returned in their original packaging are non-refundable and cannot be exchanged.
If applicable, all goods must be returned in full pack quantities we cannot refund or exchange any goods that are returned with missing goods.
On the conditions that all the above points have been met and your return has been received and inspected by us (usually within 72 hours of receipt), a replacement will be sent out at the next available date or a refund will be organised (excluding postage and packaging, although this will be refunded if the error has been made by Karate Fun Ltd).
Your money will be reimbursed as soon as possible - within a maximum period of 30 days.
Exception: goods made to the customer's specification - orders for goods which have to be manufactured specifically for the Buyer will be charged in full unless written notice of cancellation is received not later than 2 weeks before the expected delivery date quoted in the Seller’s or its supplier's order, provided manufacture of them or any components for them has not commenced at the date of that notice.
THESE TERMS AND CONDITIONS DO NOT IN ANY WAY AFFECT YOUR STATUTORY RIGHTS